Frequently asked
Questions, answered.
Some of the most common questions we hear from employers, partners, and benefits teams evaluating Concorde.
-
What sets Concorde Health apart from other GLP-1 support programs?
Concorde Health combines human-first, certified coaching with habit-building technology across our three-stage approach (pre-treatment, during treatment, post-treatment). Coaches design highly personalized plans using proven behavior-change principles that maximize GLP-1 effectiveness while substantially reducing program costs. This drives high engagement, sustainable habits, and results designed to last even after medication is discontinued.
-
How does Concorde help employees who are already on GLP-1 medications?
Our coaches help employees manage side effects (like nausea or fatigue), develop personalized nutrition plans that work with appetite changes, and build exercise routines that preserve muscle mass. This comprehensive support is designed to improve adherence and support long-term success.
-
How do you ensure employees don't stay on GLP-1s longer than needed?
Concorde's post-treatment program is designed to make GLP-1s temporary tools instead of permanent costs. Our coaches work with employees to develop personalized 'off-ramp' plans that reinforce the habits built during treatment, helping reduce reliance on GLP-1s and break the cycle of weight regain and medication reinstatement.
-
Who qualifies for the Concorde Health program?
Eligibility criteria are configured with each employer based on their population and plan design — clinical thresholds and program requirements set together.
-
What kind of reporting do employers receive?
You'll get access to anonymized, aggregated reporting on engagement metrics, habit formation progress, weight loss outcomes, medication utilization rates, and program ROI calculations to enable data-driven decision-making while respecting employee privacy.
-
What is the implementation timeline?
From signed agreement to employee enrollment in as little as 30 days. Configuration, launch, and onboarding handled end-to-end by Concorde. Tighter timelines available for employers with urgent needs.
-
My company doesn't currently offer GLP-1 medication under our insurance plan, but we'd like to start. What are our options?
Concorde gives you a cost-controlled way to offer brand-name GLP-1 coverage without modifying your existing insurance plan. Combined with our pre-treatment qualification process, it puts you in control of program expenses. We'll walk you through exactly how it works in a discovery conversation.
-
Can we offer Concorde to employees who want weight loss support without GLP-1s?
Yes. Concorde works as a standalone habit and health coaching platform for weight management for employees who don't qualify for or choose not to use GLP-1s.
-
What ROI can employers expect?
Employers can see meaningful reduction in their GLP-1 line item — driven by higher adherence, shorter treatment duration, and lower relapse than medication-only programs. Detailed ROI modeling available on request.
-
Can we customize the Concorde program?
Yes. Employers can customize pre-treatment qualification criteria, program duration for each phase, integration with existing wellness initiatives, and communication approaches.
-
Will you help communicate the program to our employees?
Concorde provides comprehensive communication support including enrollment materials, email templates, educational webinars, and SPD language.
-
Is the program scalable for large organizations?
Concorde is built to scale across large employee populations. Implementation, coaching, and reporting are designed to handle enterprise-level complexity without additional IT burden.
-
How does the Concorde Health program work on a day-to-day basis?
After enrollment and coach matching, each member starts with an in-depth intake with their dedicated Concorde Coach, then meets regularly for 1:1 sessions structured around habit formation, food and movement, and progress review. Between sessions, members log meals and habits in the Concorde app, use their Concorde-issued smart scale, and receive personalized nudges tied to their plan. The combination of regular human coaching and daily digital support drives the behavior change that maximizes GLP-1 effectiveness across all three stages.
-
What equipment comes with the program?
Every member receives an onboarding kit with a Concorde-issued smart scale and welcome materials shipped directly to their home, plus an in-depth intake session with their coach. The Concorde app also syncs with most popular wearable devices.
